The project provided a comprehensive analysis of the Android app market by comparing over ten thousand apps in Google Play across different categories. It also extracted insights in the data to devise strategies to drive growth and retention.

Google Play Store apps and reviews

Mobile apps are everywhere. They are easy to create and can be lucrative. Because of these two factors, more and more apps are being developed. In this notebook, we will do a comprehensive analysis of the Android app market by comparing over ten thousand apps in Google Play across different categories. We'll look for insights in the data to devise strategies to drive growth and retention.

Google Play logo

Let's take a look at the data, which consists of two files:

  • apps.csv: contains all the details of the applications on Google Play. There are 13 features that describe a given app.
  • user_reviews.csv: contains 100 reviews for each app, most helpful first. The text in each review has been pre-processed and attributed with three new features: Sentiment (Positive, Negative or Neutral), Sentiment Polarity and Sentiment Subjectivity.
import pandas as pd
import numpy as np
import warnings
from IPython.display import HTML

pd.set_option('display.expand_frame_repr', False)

warnings.filterwarnings("ignore", category=DeprecationWarning)
warnings.filterwarnings("ignore", category=FutureWarning)
import pandas as pd
apps_with_duplicates = pd.read_csv('datasets/apps.csv')

# Drop duplicates from apps_with_duplicates
apps = apps_with_duplicates.drop_duplicates()

# Print the total number of apps
print('Total number of apps in the dataset = ', len(apps))

# Print a summary of apps dataframe
display(apps.info())

# Have a look at a random sample of 5 rows
display(apps.head())
Total number of apps in the dataset =  9659
<class 'pandas.core.frame.DataFrame'>
Int64Index: 9659 entries, 0 to 9658
Data columns (total 14 columns):
 #   Column          Non-Null Count  Dtype  
---  ------          --------------  -----  
 0   Unnamed: 0      9659 non-null   int64  
 1   App             9659 non-null   object 
 2   Category        9659 non-null   object 
 3   Rating          8196 non-null   float64
 4   Reviews         9659 non-null   int64  
 5   Size            8432 non-null   float64
 6   Installs        9659 non-null   object 
 7   Type            9659 non-null   object 
 8   Price           9659 non-null   object 
 9   Content Rating  9659 non-null   object 
 10  Genres          9659 non-null   object 
 11  Last Updated    9659 non-null   object 
 12  Current Ver     9651 non-null   object 
 13  Android Ver     9657 non-null   object 
dtypes: float64(2), int64(2), object(10)
memory usage: 1.1+ MB
None
Unnamed: 0 App Category Rating Reviews Size Installs Type Price Content Rating Genres Last Updated Current Ver Android Ver
0 0 Photo Editor & Candy Camera & Grid & ScrapBook ART_AND_DESIGN 4.1 159 19.0 10,000+ Free 0 Everyone Art & Design January 7, 2018 1.0.0 4.0.3 and up
1 1 Coloring book moana ART_AND_DESIGN 3.9 967 14.0 500,000+ Free 0 Everyone Art & Design;Pretend Play January 15, 2018 2.0.0 4.0.3 and up
2 2 U Launcher Lite – FREE Live Cool Themes, Hide ... ART_AND_DESIGN 4.7 87510 8.7 5,000,000+ Free 0 Everyone Art & Design August 1, 2018 1.2.4 4.0.3 and up
3 3 Sketch - Draw & Paint ART_AND_DESIGN 4.5 215644 25.0 50,000,000+ Free 0 Teen Art & Design June 8, 2018 Varies with device 4.2 and up
4 4 Pixel Draw - Number Art Coloring Book ART_AND_DESIGN 4.3 967 2.8 100,000+ Free 0 Everyone Art & Design;Creativity June 20, 2018 1.1 4.4 and up

Data cleaning

The four features that we will be working with most frequently henceforth are Installs, Size, Rating and Price. The info() function (from the previous task) tells us that Installs and Price columns are of type object and not int or float as we would expect. This is because the column contains some characters more than just [0,9] digits. Ideally, we would want these columns to be purely numeric as their name suggests.

Hence, we now need to clean our data. Specifically, the special characters , and + present in Installs column and $ present in Price column needs to be removed.

chars_to_remove = ['+', ',', '$']
# List of column names to clean
cols_to_clean = ['Installs', 'Price']

# Loop for each column in cols_to_clean
for col in cols_to_clean:
    # Loop for each char in chars_to_remove
    for char in chars_to_remove:
        # Replace the character with an empty string
        apps[col] = apps[col].apply(lambda x: x.replace(char,''))
    # Convert col to float data type
    apps[col] = apps[col].astype(float)
        

Exploring app categories

With more than 1 billion active users in 190 countries around the world, Google Play continues to be an important distribution platform to build a global audience. For businesses to get their apps in front of users, it's important to make them more quickly and easily discoverable on Google Play. To improve the overall search experience, Google has introduced the concept of grouping apps into categories.

This brings us to the following questions:

  • Which category has the highest share of (active) apps in the market?
  • Is any specific category dominating the market?
  • Which categories have the fewest number of apps?

We will see that there are 33 unique app categories present in our dataset. Family and Game apps have the highest market prevalence. Interestingly, Tools, Business and Medical apps are also at the top.

import plotly
plotly.offline.init_notebook_mode(connected=True)
import plotly.graph_objs as go

# Print the total number of unique categories
num_categories = len(apps['Category'].unique())
print('Number of categories = ', num_categories)

# Count the number of apps in each 'Category'. Sort in descending order depending on number of apps in each category
num_apps_in_category = apps['Category'].value_counts().sort_values(ascending=False)
print(num_apps_in_category)
Number of categories =  33
FAMILY                 1832
GAME                    959
TOOLS                   827
BUSINESS                420
MEDICAL                 395
PERSONALIZATION         376
PRODUCTIVITY            374
LIFESTYLE               369
FINANCE                 345
SPORTS                  325
COMMUNICATION           315
HEALTH_AND_FITNESS      288
PHOTOGRAPHY             281
NEWS_AND_MAGAZINES      254
SOCIAL                  239
BOOKS_AND_REFERENCE     222
TRAVEL_AND_LOCAL        219
SHOPPING                202
DATING                  171
VIDEO_PLAYERS           163
MAPS_AND_NAVIGATION     131
EDUCATION               119
FOOD_AND_DRINK          112
ENTERTAINMENT           102
AUTO_AND_VEHICLES        85
LIBRARIES_AND_DEMO       84
WEATHER                  79
HOUSE_AND_HOME           74
EVENTS                   64
ART_AND_DESIGN           64
PARENTING                60
COMICS                   56
BEAUTY                   53
Name: Category, dtype: int64
data = [go.Bar(
        x = num_apps_in_category.index, # index = category name
        y = num_apps_in_category.values, # value = count
)]

layout = go.Layout(     barmode='stack',
                        title = {
                                'text': 'Exploring app categories',
                                'y':0.9, # new
                                'x':0.5,
                                'xanchor': 'center',
                                'yanchor': 'top' # new
                                },
                        yaxis = dict(title = 'Number of Apps'),
                        xaxis = dict(title = 'Categories'),
                )

plotly.offline.iplot({'data': data, 'layout':layout}, filename = 'bar_categories')

Distribution of app ratings

After having witnessed the market share for each category of apps, let's see how all these apps perform on an average. App ratings (on a scale of 1 to 5) impact the discoverability, conversion of apps as well as the company's overall brand image. Ratings are a key performance indicator of an app.

From our research, we found that the average volume of ratings across all app categories is 4.17. The histogram plot is skewed to the left indicating that the majority of the apps are highly rated with only a few exceptions in the low-rated apps.

avg_app_rating = apps['Rating'].mean()
print('Average app rating = ', avg_app_rating)

# Distribution of apps according to their ratings
data = [go.Histogram(
        x = apps['Rating']
)]

# Vertical dashed line to indicate the average app rating
layout = {'shapes': [{
              'type' :'line',
              'x0': avg_app_rating,
              'y0': 0,
              'x1': avg_app_rating,
              'y1': 1000,
              'line': { 'dash': 'dashdot'}
          }]
          }

plotly.offline.iplot({'data': data, 'layout': layout})
Average app rating =  4.173243045387994

Size and price of an app

Let's now examine app size and app price. For size, if the mobile app is too large, it may be difficult and/or expensive for users to download. Lengthy download times could turn users off before they even experience your mobile app. Plus, each user's device has a finite amount of disk space. For price, some users expect their apps to be free or inexpensive. These problems compound if the developing world is part of your target market; especially due to internet speeds, earning power and exchange rates.

How can we effectively come up with strategies to size and price our app?

  • Does the size of an app affect its rating?
  • Do users really care about system-heavy apps or do they prefer light-weighted apps?
  • Does the price of an app affect its rating?
  • Do users always prefer free apps over paid apps?

We find that the majority of top rated apps (rating over 4) range from 2 MB to 20 MB. We also find that the vast majority of apps price themselves under \$10.

%matplotlib inline
import seaborn as sns
sns.set_style("darkgrid")
import warnings
warnings.filterwarnings("ignore")

# Select rows where both 'Rating' and 'Size' values are present (ie. the two values are not null)
apps_with_size_and_rating_present = apps[apps[['Rating','Size']].notna().all(1)]

# Subset for categories with at least 250 apps
large_categories = apps_with_size_and_rating_present.groupby(['Category']).filter(lambda x: len(x) >= 250)

# Plot size vs. rating
plt1 = sns.jointplot(x = large_categories['Size'], y = large_categories['Rating'])

# Select apps whose 'Type' is 'Paid'
paid_apps = apps_with_size_and_rating_present[apps_with_size_and_rating_present["Type"] == "Paid"]

# Plot price vs. rating
plt2 = sns.jointplot(x = paid_apps['Price'], y = paid_apps['Rating'])

Relation between app category and app price

So now comes the hard part. How are companies and developers supposed to make ends meet? What monetization strategies can companies use to maximize profit? The costs of apps are largely based on features, complexity, and platform.

There are many factors to consider when selecting the right pricing strategy for your mobile app. It is important to consider the willingness of your customer to pay for your app. A wrong price could break the deal before the download even happens. Potential customers could be turned off by what they perceive to be a shocking cost, or they might delete an app they’ve downloaded after receiving too many ads or simply not getting their money's worth.

Different categories demand different price ranges. Some apps that are simple and used daily, like the calculator app, should probably be kept free. However, it would make sense to charge for a highly-specialized medical app that diagnoses diabetic patients. Below, we see that Medical and Family apps are the most expensive. Some medical apps extend even up to \$80! All game apps are reasonably priced below \$20.

import matplotlib.pyplot as plt
fig, ax = plt.subplots()
fig.set_size_inches(15, 8)

# Select a few popular app categories
popular_app_cats = apps[apps.Category.isin(['GAME', 'FAMILY', 'PHOTOGRAPHY',
                                            'MEDICAL', 'TOOLS', 'FINANCE',
                                            'LIFESTYLE','BUSINESS'])]

# Examine the price trend by plotting Price vs Category
ax = sns.stripplot(x = popular_app_cats['Price'], y = popular_app_cats['Category'], jitter=True, linewidth=1)
ax.set_title('App pricing trend across categories')

# Apps whose Price is greater than 200
apps_above_200 = apps[apps['Price'] > 200]
apps_above_200[['Category', 'App', 'Price']]
Category App Price
3327 FAMILY most expensive app (H) 399.99
3465 LIFESTYLE 💎 I'm rich 399.99
3469 LIFESTYLE I'm Rich - Trump Edition 400.00
4396 LIFESTYLE I am rich 399.99
4398 FAMILY I am Rich Plus 399.99
4399 LIFESTYLE I am rich VIP 299.99
4400 FINANCE I Am Rich Premium 399.99
4401 LIFESTYLE I am extremely Rich 379.99
4402 FINANCE I am Rich! 399.99
4403 FINANCE I am rich(premium) 399.99
4406 FAMILY I Am Rich Pro 399.99
4408 FINANCE I am rich (Most expensive app) 399.99
4410 FAMILY I Am Rich 389.99
4413 FINANCE I am Rich 399.99
4417 FINANCE I AM RICH PRO PLUS 399.99
8763 FINANCE Eu Sou Rico 394.99
8780 LIFESTYLE I'm Rich/Eu sou Rico/أنا غني/我很有錢 399.99

Filter out "junk" apps

It looks like a bunch of the really expensive apps are "junk" apps. That is, apps that don't really have a purpose. Some app developer may create an app called I Am Rich Premium or most expensive app (H) just for a joke or to test their app development skills. Some developers even do this with malicious intent and try to make money by hoping people accidentally click purchase on their app in the store.

Let's filter out these junk apps and re-do our visualization.

apps_under_100 = popular_app_cats[popular_app_cats['Price'] < 100]

fig, ax = plt.subplots()
fig.set_size_inches(15, 8)

# Examine price vs category with the authentic apps (apps_under_100)
ax = sns.stripplot(x = 'Price', y = 'Category', data = apps_under_100, jitter = True, linewidth = 1)
ax.set_title('App pricing trend across categories after filtering for junk apps')
Text(0.5, 1.0, 'App pricing trend across categories after filtering for junk apps')

Popularity of paid apps vs free apps

For apps in the Play Store today, there are five types of pricing strategies: free, freemium, paid, paymium, and subscription. Let's focus on free and paid apps only. Some characteristics of free apps are:

  • Free to download.
  • Main source of income often comes from advertisements.
  • Often created by companies that have other products and the app serves as an extension of those products.
  • Can serve as a tool for customer retention, communication, and customer service.

Some characteristics of paid apps are:

  • Users are asked to pay once for the app to download and use it.
  • The user can't really get a feel for the app before buying it.

Are paid apps installed as much as free apps? It turns out that paid apps have a relatively lower number of installs than free apps, though the difference is not as stark as I would have expected!

trace0 = go.Box(
    # Data for paid apps
    y = apps[apps['Type'] == 'Paid']['Installs'],
    name = 'Paid'
)

trace1 = go.Box(
    # Data for free apps
    y = apps[apps['Type'] == 'Free']['Installs'],
    name = 'Free'
)

layout = go.Layout(
    title = "Number of downloads of paid apps vs. free apps",
    yaxis = dict(title = "Log number of downloads",
                type = 'log',
                autorange = True)
)

# Add trace0 and trace1 to a list for plotting
data = [trace0, trace1]
plotly.offline.iplot({'data': data, 'layout': layout})

Sentiment analysis of user reviews

Mining user review data to determine how people feel about your product, brand, or service can be done using a technique called sentiment analysis. User reviews for apps can be analyzed to identify if the mood is positive, negative or neutral about that app. For example, positive words in an app review might include words such as 'amazing', 'friendly', 'good', 'great', and 'love'. Negative words might be words like 'malware', 'hate', 'problem', 'refund', and 'incompetent'.

By plotting sentiment polarity scores of user reviews for paid and free apps, we observe that free apps receive a lot of harsh comments, as indicated by the outliers on the negative y-axis. Reviews for paid apps appear never to be extremely negative. This may indicate something about app quality, i.e., paid apps being of higher quality than free apps on average. The median polarity score for paid apps is a little higher than free apps, thereby syncing with our previous observation.

In this notebook, we analyzed over ten thousand apps from the Google Play Store. We can use our findings to inform our decisions should we ever wish to create an app ourselves.

reviews_df = pd.read_csv('datasets/user_reviews.csv')

# Join the two dataframes
merged_df = pd.merge(apps,reviews_df, on='App', how='inner')

# Drop NA values from Sentiment and Review columns
merged_df = merged_df.dropna(subset = ['Sentiment', 'Review'])

sns.set_style('ticks')
fig, ax = plt.subplots()
fig.set_size_inches(11, 8)

# User review sentiment polarity for paid vs. free apps
ax = sns.boxplot(x = 'Type', y = 'Sentiment_Polarity', data = merged_df)
ax.set_title('Sentiment Polarity Distribution')
Text(0.5, 1.0, 'Sentiment Polarity Distribution')